Terms and Conditions

Effective Date: 1 April 2026
Last Updated: 6 August 2026

These Terms and Conditions (the “Terms”) govern your access to and use of Clear100x websites, subdomains, mobile applications, learning platforms, courses, test series, classes, educational content and related online or offline services.

In these Terms, “Clear100x,” “we,” “us” and “our” refer to Clear100x. “You” and “user” refer to the learner, purchaser, website visitor, parent, guardian or other person accessing or purchasing the Services.

Important: By creating an account, making a payment, enrolling in a course, accessing content, using an application or otherwise using the Services, you confirm that you have read, understood and agreed to these Terms and our Privacy Policy.

No-Refund Notice: Except where a refund is required by applicable law or expressly covered by the limited exceptions in Section 7, all payments made to Clear100x are final, non-cancellable, non-transferable, non-adjustable and non-refundable.

1. Scope of These Terms

These Terms apply to:

• The Clear100x website at https://www.clear100x.com/;
• Clear100x learning websites and subdomains, including learn.clear100x.com;
• Clear100x mobile applications for iOS and Android;
• Online and offline courses, live and recorded classes, test series, examinations, mentoring, learning resources and related educational services; and
• Any other Clear100x page, platform, product or service that links to these Terms.

These offerings are collectively referred to as the “Services.” A specific course, order form, invoice, offer page or enrolment communication may contain additional terms. If there is a conflict, the specific terms disclosed for that purchase will apply to that purchase, subject to applicable law.

2. Eligibility and Acceptance

You may use the Services only if you are legally capable of entering into a binding agreement. If you are below 18 years of age, a parent or lawful guardian must review and accept these Terms and authorise your use and purchase of the Services.

A parent or guardian who purchases or permits a minor to use the Services accepts these Terms on the minor’s behalf and is responsible for the minor’s use of the Services.

If you do not agree to these Terms, do not purchase, access or use the Services.

3. Accounts and Registration

You agree to:

• Provide accurate, complete and current registration and payment information;
• Maintain only accounts that you are authorised to use;
• Keep your password, OTP and login credentials confidential;
• Notify us promptly if you suspect unauthorised access to your account; and
• Remain responsible for activity carried out through your account to the extent permitted by law.

Accounts and course access are personal to the registered learner. You must not sell, transfer, lend, share or commercially exploit your account, login credentials or course access. We may use reasonable technical measures, including device or concurrent-login limits, to prevent account sharing and unauthorised access.

4. Course Information and Enrolment

Before purchasing, you are responsible for reviewing the course description, syllabus, mode of delivery, language, faculty information, eligibility, schedule, validity period, technical requirements, price and any special conditions shown on the relevant page or communicated with the offer.

Enrolment is confirmed only after successful payment and acceptance of the order. Access may be activated automatically or manually. Where manual verification or activation is required, access may take a reasonable processing period after payment confirmation.

We may correct obvious typographical, technical or pricing errors before confirming an enrolment. If payment was collected for an order we cannot validly accept because of such an error, we will reverse or refund that payment.

5. Fees, Taxes and Payments

Course fees and applicable taxes will be displayed or communicated before payment. You authorise the chosen payment provider to charge the amount shown at checkout.

• Discounts, coupons and promotional prices apply only during the stated period and cannot normally be claimed retrospectively.
• A later price reduction, promotion or different offer does not create a right to a refund, credit or price adjustment.
• Bank, card, foreign-exchange, financing or payment-provider charges imposed independently on you are your responsibility.
• Access may be withheld or suspended if payment fails, is reversed, remains overdue or is subject to a chargeback.
• You must contact us promptly if a payment appears to have been duplicated or debited without corresponding enrolment.

5.1 Instalment Plans

Where an instalment plan is offered, it is a facility for paying the total course fee in scheduled parts and is not a separate monthly subscription unless expressly described as one. Each instalment already paid is subject to the no-refund policy in these Terms. Failure to pay an instalment on time may result in suspension or termination of access. Any obligation to pay remaining instalments will be governed by the payment plan accepted at enrolment and applicable law.

5.2 App-Store and Third-Party Purchases

If you purchase through the Apple App Store, Google Play or another authorised third-party platform, billing, cancellation and refund requests may also be governed and processed by that platform under its own terms. Clear100x cannot override a refund, reversal or other remedy that the platform or applicable law requires.

6. Strict No-Refund and No-Cancellation Policy

All sales are final. Except for the limited circumstances stated in Section 7, fees paid to Clear100x are non-refundable, non-cancellable, non-transferable and cannot be converted into credit for another person, course, batch, service or period.

The no-refund policy applies once payment has been successfully made or enrolment/access has been created, whichever occurs first, including where:

• You change your mind after purchase;
• You purchase the wrong course, batch, attempt, language, validity period or product;
• The purchase was made accidentally or without first reviewing the course details;
• You do not access, start, attend, download, view or complete the course;
• You miss live classes, tests, mentoring sessions or other scheduled activities;
• Your personal, academic, professional, health, travel, device, internet or scheduling circumstances change;
• You are unable to prepare for, apply for, appear in or qualify for an examination;
• You are dissatisfied with teaching style, presentation, pace, difficulty level, language, content format or subjective expectations, where the Service materially corresponds to its description;
• You later find another course, provider, price, discount or offer more suitable;
• You lose access because the stated validity period expires;
• You request account deletion or voluntarily stop using the Services;
• You relocate, change institutions or experience a change in employment or family circumstances;
• A faculty member, timetable, venue, technology provider or mode of delivery is reasonably changed while a substantially equivalent educational service continues to be provided; or
• Your access is suspended or terminated because of account sharing, payment reversal, misconduct, infringement or another material breach of these Terms.

Before paying, please contact us through our Contact & Support page if you need clarification about a course. Completing payment confirms that you have reviewed the available information and selected the Service deliberately.

7. Limited Exceptions to the No-Refund Policy

Nothing in these Terms excludes a refund, reversal or other remedy that cannot lawfully be excluded. A refund or reversal may be considered only in the following circumstances:

1. Mandatory legal requirement: A refund or remedy is required under applicable law, a binding order or a direction of a competent authority.
2. Duplicate payment: The same customer is charged more than once for the same order because of a verified technical or payment-processing error.
3. Payment without delivery: Payment is successfully received, but Clear100x does not provide the purchased access or service within a reasonable time after being notified and given a reasonable opportunity to resolve the issue.
4. Clear100x cancellation: Clear100x permanently cancels a paid Service before providing it and does not offer a reasonably equivalent replacement, rescheduling, access extension or other lawful remedy.
5. App-store or payment-provider decision: Apple, Google or another authorised billing provider approves or requires a refund under its rules or applicable law.

Where only part of a Service was not provided, any legally required remedy may be proportionate to the affected part. A temporary outage, reasonable rescheduling, faculty substitution, content update or provision of substantially equivalent access does not by itself create a refund right.

To report a duplicate payment or non-delivery, contact us promptly at admin@clear100x.com with your name, registered phone number or email address, course name, payment date, amount and transaction reference. We may request reasonable information necessary to verify the claim.

If a refund is approved, it will normally be sent to the original payment method. Bank, payment-gateway and app-store processing times are outside our direct control.

8. Course Access, Validity and Changes

Course access begins and ends according to the validity period stated for the relevant purchase. Non-use does not pause, extend or renew the validity period.

Unless we expressly agree otherwise in writing:

• Access is granted only to the registered learner;
• Access cannot be transferred to another account or person;
• Expired access will not be restored merely because the learner did not use it;
• Downloaded or cached content may become unavailable when access expires; and
• Extensions, batch transfers, course changes or access freezes are discretionary and are not guaranteed.

To keep material accurate and educationally useful, we may update the syllabus, lessons, tests, files, faculty, timetable, venue, platform, technical features or delivery sequence. We will use reasonable efforts to avoid materially reducing the overall Service purchased.

Live-class schedules are subject to reasonable changes because of faculty availability, holidays, examination notifications, emergencies or operational requirements. Where practicable, changes will be communicated through the website, app, email, message, notification or timetable.

9. Personal Licence and Intellectual Property

All course videos, recordings, notes, questions, tests, explanations, software, graphics, logos, designs, compilations and other materials made available through the Services are owned by, licensed to or lawfully used by Clear100x and are protected by applicable intellectual-property laws.

Subject to these Terms, Clear100x grants you a limited, personal, revocable, non-exclusive, non-transferable and non-commercial right to access the purchased Service during its stated validity period.

You must not, without prior written permission:

• Copy, reproduce, republish, upload, broadcast, sell, rent, sublicense or distribute course content;
• Share recordings, PDFs, test questions, screenshots, screen recordings, download links or login credentials;
• Remove watermarks, copyright notices, access controls or digital-rights protections;
• Record live or recorded classes except where a feature expressly permits personal downloading;
• Use content to operate another course, coaching service, test series, website, app, publication or commercial product;
• Scrape, crawl, systematically extract or create a database from the Services; or
• Use our trademarks, branding or content in a way that suggests endorsement, partnership or affiliation without authorisation.

Unauthorised use may result in immediate suspension or termination without refund and may expose the user to civil or criminal action.

10. Acceptable Use and Learner Conduct

You must use the Services lawfully and respectfully. You must not:

• Harass, threaten, abuse, defame or impersonate another person;
• Disrupt a class, test, support channel, community or platform;
• Upload unlawful, infringing, harmful, deceptive or malicious content;
• Attempt to gain unauthorised access to accounts, systems, data or restricted content;
• Introduce malware, automated scripts, bots or other harmful technology;
• Manipulate tests, rankings, attendance, reviews, referrals or promotional systems;
• Use another learner’s identity or permit another person to use yours; or
• Use the Services for any fraudulent, illegal or unauthorised commercial purpose.

We may remove content or restrict participation where reasonably necessary to protect learners, staff, intellectual property, platform security or the integrity of the Services.

11. Tests, Results and Academic Records

Online test scores, ranks, analytics, answer keys and performance reports are educational aids. They may be affected by participation levels, technical conditions, evaluation methods or later corrections.

Clear100x may correct questions, answer keys, marks, ranks, results or certificates where an error, ambiguity, technical issue, misconduct or evaluation change is identified. Such corrections do not ordinarily create a refund right.

12. No Guarantee of Results

Clear100x provides educational content, guidance and learning tools. We do not guarantee:

• Selection, qualification, rank, marks, placement, admission, employment, promotion or income;
• That any examination authority will retain the same syllabus, pattern, eligibility rules, dates or vacancies;
• That completing a course will produce a particular academic or professional result; or
• That testimonials, topper references, historical results or learner experiences will be typical or repeated.

Results depend on many factors outside our control, including the learner’s effort, prior knowledge, revision, examination conditions and decisions of the relevant authority. Users must verify official notifications, eligibility requirements, deadlines and examination rules directly from the competent authority.

13. Third-Party Platforms and Services

The Services may rely on or link to third-party learning platforms, video providers, hosting services, analytics tools, communication systems, payment gateways, app stores and external websites. Your use of those services may also be subject to the third party’s terms and privacy policy.

Clear100x is not responsible for independent third-party content, policies, outages or acts beyond our reasonable control. However, where a third party is used to deliver a Service purchased from Clear100x, we will use reasonable efforts to address verified access or delivery issues within our control.

14. Availability and Technical Requirements

You are responsible for maintaining a compatible device, supported software, internet connection and sufficient data access. Some features may not function on obsolete, modified, rooted, jailbroken or unsupported devices.

We aim to provide reliable Services but do not guarantee uninterrupted or error-free access. Maintenance, updates, internet failures, power failures, cyber incidents, third-party outages, force-majeure events or circumstances beyond reasonable control may temporarily affect availability.

Brief or reasonably remediable interruptions do not entitle a user to a refund. Where a substantial part of a paid Service becomes unavailable for a prolonged period because of a matter within our control, we may provide restored access, an extension, rescheduling, replacement content or another remedy appropriate under the circumstances and applicable law.

15. Communications

By registering or purchasing, you agree that we may send essential communications concerning your account, payment, access, classes, schedules, tests, security and support through email, telephone, SMS, WhatsApp, push notification or another appropriate channel.

Promotional communications will be sent where permitted. You may opt out of promotional messages using the available unsubscribe method or by contacting us. Opting out of marketing does not prevent essential service communications.

16. Privacy

Our collection and use of personal information are described in our Privacy Policy. By using the Services, you acknowledge that personal information may be processed as described there and as permitted by applicable law.

17. Suspension and Termination

You may stop using the Services at any time, but stopping use, deleting the app or requesting account deletion does not cancel a completed purchase or create a refund right.

We may suspend, restrict or terminate access where reasonably necessary because of:

• Non-payment, payment reversal, chargeback or suspected payment fraud;
• Account sharing or unauthorised distribution of content;
• Material or repeated breach of these Terms;
• Harassment, disruption, cheating, unlawful conduct or security risk;
• A legal, regulatory, app-store or platform requirement; or
• Protection of users, staff, systems, intellectual property or third-party rights.

Where appropriate, we may provide notice and a reasonable opportunity to correct the breach. Serious misconduct, fraud, security threats or intellectual-property violations may result in immediate action. Termination for the user’s material breach does not entitle the user to a refund.

18. Disclaimers

To the maximum extent permitted by law, the Services are provided on an “as available” basis. While we use reasonable care in preparing educational content, we do not warrant that every item will always be complete, current, error-free or suitable for every learner’s individual purpose.

Educational explanations and general information provided through the Services are not a substitute for official notifications or personalised legal, medical, financial or other regulated professional advice.

Nothing in these Terms excludes any guarantee, warranty, duty or consumer right that cannot legally be excluded.

19. Limitation of Liability

To the maximum extent permitted by law, Clear100x will not be liable for indirect, incidental, special or consequential losses arising from the use of or inability to use the Services, including loss of opportunity, examination attempt, data, reputation, profit or anticipated result.

Where liability cannot be excluded, Clear100x’s aggregate contractual liability relating to a particular paid Service will, to the extent permitted by law, not exceed the amount actually paid by the user to Clear100x for that affected Service.

This limitation does not apply to fraud, wilful misconduct, gross negligence, liability for death or personal injury where it cannot be limited, or any other liability or statutory remedy that applicable law does not permit us to exclude or limit.

20. User Responsibility for Loss Caused by Misuse

Subject to applicable law, you are responsible for direct losses, claims or reasonable costs caused by your unlawful use of the Services, infringement of another person’s rights, unauthorised distribution of content or material breach of these Terms.

21. Events Beyond Reasonable Control

Clear100x will not be responsible for delay or failure caused by events beyond its reasonable control, including natural disasters, floods, epidemics, war, civil disturbance, government action, examination rescheduling, internet or telecommunications failure, power failure, cyberattack, labour disruption or failure of an essential third-party provider.

Where such an event affects delivery, we may reasonably reschedule, extend access, change the mode of delivery or provide substantially equivalent content.

22. Changes to the Services or These Terms

We may update these Terms to reflect changes in our Services, technology, law, payment methods or business operations. The revised Terms will be published on this page with an updated “Last Updated” date.

Material changes will ordinarily apply prospectively. Terms disclosed and accepted at the time of a purchase will continue to govern that purchase to the extent appropriate, unless a change is required by law or is necessary for security or continued service delivery.

Your continued use of the Services after revised Terms take effect constitutes acceptance of the revised Terms. If you do not agree to a revision, you should stop using the Services; however, this does not create a refund right for a completed purchase.

23. Governing Law and Dispute Resolution

These Terms are governed by the laws of India.

Before initiating formal proceedings, you are encouraged to contact us with the relevant account, course, transaction and complaint details so that we can attempt to resolve the matter.

Subject to any non-waivable rights to approach a consumer commission, statutory authority or other forum having jurisdiction, courts and tribunals at Thiruvananthapuram, Kerala, India will have jurisdiction over disputes arising from these Terms or the Services.

24. Grievance Redressal

For complaints relating to payments, access, Services or these Terms, contact:

Grievance Contact: Alex Andrews George
Organisation: Clear100x
Email: admin@clear100x.com
Phone: +91 9605741000
Location: Thiruvananthapuram, Kerala, India
Contact & Support: https://www.clear100x.com/contact/

Please use the subject “Grievance” and include your registered name, phone number or email address, course or Service, transaction reference and a clear description of the issue.

We aim to acknowledge consumer complaints within 48 hours and to resolve them within one month of receipt, subject to the nature and complexity of the matter and applicable law.

25. General Provisions

25.1 Entire Agreement

These Terms, the Privacy Policy and any specific written terms displayed or communicated for a purchase constitute the agreement between you and Clear100x concerning the relevant Services.

25.2 Severability

If any provision is held invalid or unenforceable, it will be limited or removed only to the extent necessary, and the remaining provisions will continue to apply.

25.3 No Waiver

A delay or failure by Clear100x to enforce a provision does not waive the right to enforce it later.

25.4 Assignment

You may not transfer your rights or obligations under these Terms without our written consent. Clear100x may transfer its rights and obligations as part of a lawful restructuring, business transfer or change of service operator, provided that this does not unlawfully reduce your rights.

25.5 Headings

Section headings are included for convenience and do not alter the meaning of these Terms.

26. Contact Us

If you have questions about these Terms, a course or a payment, contact:

Clear100x
Email: admin@clear100x.com
Phone: +91 9605741000
Location: Thiruvananthapuram, Kerala, India
Website: https://www.clear100x.com/
Contact & Support: https://www.clear100x.com/contact/